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	<description>Intelligent Virgual Agent</description>
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		<title>my-eService to present to the Kinetic Enthusiasts Group at the Denver Tech Center</title>
		<link>http://www.myeservice.com/wp/my-eservice-to-present-to-kinetic-enthusiasts-group-in-denver-tech-center/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-to-present-to-kinetic-enthusiasts-group-in-denver-tech-center/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 22:13:08 +0000</pubDate>
		<dc:creator>RussTolley</dc:creator>
				<category><![CDATA[News Release]]></category>

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		<description><![CDATA[my-eService will be presenting guided self service and support chat at the Kinetic Enthusiasts Group at the Denver Tech Center on Feb 29th &#8211; March 2, 2012 in Denver, Colorado. my-eService includes an animated 3D service desk agent, or virtual agent that utilizes Artificial Intelligence and integrates with existing knowledge repositories to provide quick resolve [...]]]></description>
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		<title>my-eService Participates in BMC Software Public Sector Forum in Washington DC</title>
		<link>http://www.myeservice.com/wp/my-eservice-participates-in-bmc-software-public-sector-forum-in-washington-dc/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-participates-in-bmc-software-public-sector-forum-in-washington-dc/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 21:39:28 +0000</pubDate>
		<dc:creator>RussTolley</dc:creator>
				<category><![CDATA[News Release]]></category>

		<guid isPermaLink="false">http://www.myeservice.com/wp/?p=348</guid>
		<description><![CDATA[Washington, DC ― Feb. 8, 2012 ― My-eService, a leading provider of self-service software, today announced it is showing my-eService  at the BMC Software Public Sector Forum in Washington, DC on February 8, 2012. my-eService includes an animated 3D service desk agent, or virtual agent that utilizes Artificial Intelligence and integrates with existing knowledge repositories to [...]]]></description>
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		<title>Join us in our booth at World Wide Remedy User Group in Washington DC on Sep 20-22, 2011</title>
		<link>http://www.myeservice.com/wp/join-us-in-our-booth-at-world-wide-remedy-user-group-in-washington-dc-on-sep-20-22-2011/</link>
		<comments>http://www.myeservice.com/wp/join-us-in-our-booth-at-world-wide-remedy-user-group-in-washington-dc-on-sep-20-22-2011/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 22:10:48 +0000</pubDate>
		<dc:creator>RussTolley</dc:creator>
				<category><![CDATA[News Release]]></category>

		<guid isPermaLink="false">http://www.myeservice.com/wp/?p=344</guid>
		<description><![CDATA[Please join us in our booth at the World Wide Remedy User Group (WWRUG11) in Washington DC on Sep 20-22, 2011.  For more information or to register, please follow this link.  WWRUG11]]></description>
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		<title>Join us at Fusion11 in Washington DC in the BMC Software Theater on Sep 25-27, 2011</title>
		<link>http://www.myeservice.com/wp/join-us-at-the-world-wide-remedy-user-group-in-washington-dc-sep-20-22-2011/</link>
		<comments>http://www.myeservice.com/wp/join-us-at-the-world-wide-remedy-user-group-in-washington-dc-sep-20-22-2011/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 21:58:45 +0000</pubDate>
		<dc:creator>RussTolley</dc:creator>
				<category><![CDATA[News Release]]></category>

		<guid isPermaLink="false">http://www.myeservice.com/wp/?p=339</guid>
		<description><![CDATA[We are presenting in the BMC Software Theater in the Expo Hall on Sep 25-27, 2011.  For more information or to register, please follow this link  Fusion11]]></description>
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		<title>my-eService announces self service implementation at Sharp Healthcare</title>
		<link>http://www.myeservice.com/wp/my-eservice-and-sharp-healthcare-announce-self-service-implementation/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-and-sharp-healthcare-announce-self-service-implementation/#comments</comments>
		<pubDate>Fri, 16 Apr 2010 16:20:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News Release]]></category>

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		<description><![CDATA[Sharp Healthcare implements Virtual Chat for Remedy from my-eService to improve service and reduce costs. 
 
OREM, Utah ― Mar. 9, 2010 ― My-eService, a leading provider of knowledge management and self-service software, today announced that San Diego based Sharp Healthcare just completed implementation of Virtual Chat for Remedy (VCR). 
 
“We are very excited about Virtual Chat for Remedy in how it is enhancing our self service offering at]]></description>
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		<title>my-eService to Showcase Self Service Solution at HDI Annual Conference &amp; Expo</title>
		<link>http://www.myeservice.com/wp/my-eservice-to-showcase-self-service-solution-at-hdi-annual-conference-expo/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-to-showcase-self-service-solution-at-hdi-annual-conference-expo/#comments</comments>
		<pubDate>Fri, 12 Mar 2010 17:34:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News Release]]></category>

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		<description><![CDATA[My-eService Shows version 7.2 of Virtual Chat for Remedy at HDI Conference in Orlando 
 
OREM, Utah ― Mar. 16, 2010 ― My-eService, a leading provider of knowledge management and self-service software, today announced it is showing version 7.2 of Virtual Chat for Remedy at the HDI Conference in Orlando, Florida on March 16, 2010. 
 
"Virtual Chat for Remedy® (VCR) includes an animated 3D service desk agent, or virtual]]></description>
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		<title>my-eService deploys VCR for Amica Insurance</title>
		<link>http://www.myeservice.com/wp/my-eservice-deploys-vcr-for-amica-insurance/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-deploys-vcr-for-amica-insurance/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 20:26:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News Release]]></category>

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		<description><![CDATA[Amica deploys Virtual Chat for Remedy to reduce the number of support calls and extend the hours of support. 
 
“We are a Remedy shop, so it made sense for us to look at a chat solution that was built upon the BMC Remedy® Action Request System." said Amica's Kathy Sweet]]></description>
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		<title>my-eService Partners with BMC</title>
		<link>http://www.myeservice.com/wp/my-eservice-partners-with-bmc/</link>
		<comments>http://www.myeservice.com/wp/my-eservice-partners-with-bmc/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 20:24:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[News Release]]></category>

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		<description><![CDATA[my-eService partners exclusively with BMC Software to bring Virtual Chat for BMC to over 15,000 customers. The my-eService team has a very successful track record building markets with BMC]]></description>
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