Knowledge Management Leaders
my-eService is a leading provider of enterprise self service solutions for service desks and customer support centers using BMC Software applications. Our innovative solutions allow your support center to reduce support calls, improve support agent efficiency, and improve customer satisfaction. my-eService principals have been successful in developing industry-leading knowledge and self service tools for over a decade. Their last company was acquired by BMC Software in 2005. They have developed, implemented and supported knowledge tools for thousands of customers, including enterprise implementations for Fortune 500 companies, attaining extensive domain expertise and a proven track record in internal service desks and customer support centers.
